Refund Policy
Effective Date: January 1, 2025
1. General Refund Policy
HRTechfy is committed to customer satisfaction. Our refund policy varies based on the type of service purchased.
2. Consultation Services
- Cancellation Window: Consultations can be cancelled up to 24 hours before the scheduled time for a full refund
- No-Show Policy: No refunds will be provided for missed appointments without prior notice
- Service Quality: If unsatisfied with consultation quality, contact us within 48 hours for review
3. Events and Workshops
IMPORTANT: NON-REFUNDABLE POLICY
All event registrations, workshops, webinars, and training sessions are NON-REFUNDABLE under any circumstances. This includes but not limited to:
- Personal emergencies or scheduling conflicts
- Technical difficulties on the attendee's end
- Change of mind or business priorities
- Force majeure events
- Event postponement or rescheduling
By registering for any event, you acknowledge and agree to this non-refundable policy.
4. Marketplace Transactions
- Refunds for software purchases are subject to the individual vendor's refund policy
- HRTechfy acts as a facilitator and will assist in dispute resolution
- Platform fees are non-refundable once services are rendered
5. Subscription Services
- Monthly subscriptions can be cancelled anytime with no refund for the current billing period
- Annual subscriptions may be eligible for pro-rated refunds within 30 days of purchase
- Premium features and add-ons are non-refundable once accessed
6. Refund Process
- Refund requests must be submitted through our support portal
- Processing time: 5-10 business days after approval
- Refunds will be credited to the original payment method
- Administrative fees may apply for certain refund types
7. Contact for Refunds
For refund requests or questions, contact: hello@hrtechfy.com