1. Information We Collect

HRTechfy collects information to provide better services to our users. We collect information in the following ways:

1.1 Personal Information

• Account Information: Name, email address, phone number, company name, job title, department, years of experience, location, and professional bio
• Profile Data: Profile picture, professional certifications, skills, interests, and career objectives
• Contact Details: Business address, LinkedIn profile, and other professional social media handles
• Verification Information: Government-issued ID, business registration documents, and professional credentials

1.2 Usage and Behavioral Data

• Platform Activity: Pages visited, time spent on pages, click patterns, search queries, and feature usage
• Interaction Data: Comments, likes, shares, downloads, bookmarks, and community participation
• Consultation History: Session recordings (with consent), notes, feedback, and follow-up communications
• Event Participation: Registration data, attendance records, and engagement metrics

1.3 Technical Information

• Device Data: Device type, model, operating system, browser version, screen resolution, and hardware specifications
• Network Information: IP address, ISP, connection type, and geographic location data
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies, and advertising cookies
• Log Data: Server logs, error reports, and performance metrics

1.4 Social Media and Campaign Data

• Social Media Integration: Information from connected social media accounts (LinkedIn, Twitter, Facebook)
• Campaign Interactions: Responses to social media campaigns, contest entries, and promotional activities
• Referral Data: Information about how you found us (referral source, campaign codes, affiliate links)
• User-Generated Content: Posts, testimonials, reviews, and content shared on social platforms

1.5 Financial Information

• Payment Data: Credit card information, billing address, and payment history (processed securely through third-party providers)
• Transaction Records: Purchase history, invoices, refund requests, and subscription details
• Tax Information: GST numbers, tax identification, and billing entity details

2. How We Use Your Information

2.1 Core Platform Services

• Provide and maintain our HR Software Marketplace, Reviews, Consultation, and Community services
• Create and manage user accounts and profiles
• Process transactions and send related information including confirmations and invoices
• Facilitate connections between HR professionals and service providers
• Enable community discussions, networking, and knowledge sharing

2.2 Communication and Support

• Send technical notices, updates, security alerts, and support messages
• Respond to comments, questions, and provide customer service
• Send newsletters, industry insights, and educational content
• Notify about platform updates, new features, and relevant opportunities
• Conduct surveys and gather feedback for service improvement

2.3 Personalization and Analytics

• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize content, recommendations, and user experience
• Create user segments for targeted content and services
• Generate analytics reports and business intelligence
• Conduct A/B testing and platform optimization

2.4 Marketing and Campaigns

• Run targeted advertising campaigns on social media platforms
• Create custom audiences for marketing purposes
• Track campaign performance and ROI
• Send promotional emails and marketing communications
• Organize contests, webinars, and promotional events
• Create case studies and success stories (with explicit consent)

2.5 Legal and Security

• Comply with legal obligations and regulatory requirements
• Prevent fraud, abuse, and security threats
• Enforce our terms of service and community guidelines
• Resolve disputes and investigate violations
• Maintain audit trails and compliance records

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 Service Providers and Partners

• Technology Partners: Cloud hosting providers, CDN services, and infrastructure partners
• Payment Processors: Secure payment gateways and financial service providers
• Analytics Providers: Google Analytics, social media analytics, and business intelligence tools
• Marketing Partners: Email service providers, social media advertising platforms, and marketing automation tools
• Customer Support: Help desk software, chat services, and support ticket systems

3.2 Business Operations

• Business Transfers: In connection with any merger, acquisition, sale of assets, or corporate restructuring
• Professional Advisors: Lawyers, accountants, auditors, and other professional service providers
• Regulatory Bodies: Government agencies, tax authorities, and regulatory compliance requirements

3.3 Legal Requirements

• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our users
• To investigate and prevent fraud, security threats, or illegal activities
• In response to lawful requests from law enforcement agencies

3.4 With Your Consent

• When you explicitly consent to sharing for specific purposes
• For testimonials, case studies, and marketing materials
• Integration with third-party services you choose to connect

4. Data Security and Protection

4.1 Technical Safeguards

• Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Multi-factor authentication, role-based access, and principle of least privilege
• Network Security: Firewalls, intrusion detection systems, and DDoS protection
• Regular Audits: Security assessments, penetration testing, and vulnerability scans

4.2 Organizational Measures

• Staff Training: Regular security awareness and privacy training for all employees
• Data Handling: Strict data handling procedures and confidentiality agreements
• Incident Response: Comprehensive incident response plan and breach notification procedures
• Vendor Management: Due diligence and security requirements for all third-party providers

4.3 Data Retention

• Personal data retained only as long as necessary for stated purposes
• Account data deleted within 90 days of account closure request
• Transaction records retained for 7 years for legal and tax compliance
• Analytics data anonymized after 26 months

5. Your Rights and Choices

5.1 Access and Control

• Access: Request a copy of all personal data we hold about you
• Rectification: Correct inaccurate or incomplete personal information
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your personal data

5.2 Communication Preferences

• Opt-out of marketing emails and promotional communications
• Customize notification preferences for platform activities
• Control social media integration and sharing settings
• Manage cookie preferences and tracking settings

5.3 Legal Remedies

• Lodge complaints with data protection authorities
• Seek judicial remedies for privacy violations
• Object to processing based on legitimate interests
• Withdraw consent for specific processing activities

6. Cookies and Tracking Technologies

6.1 Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Analytics and performance monitoring
• Functional Cookies: User preferences and personalization
• Marketing Cookies: Advertising and campaign tracking

6.2 Third-Party Tracking

• Google Analytics for website analytics and user behavior
• Facebook Pixel for social media advertising and retargeting
• LinkedIn Insight Tag for professional network advertising
• Twitter conversion tracking for campaign measurement

7. International Data Transfers

• Data may be transferred to and processed in countries outside India
• Adequate safeguards implemented for international transfers
• Standard contractual clauses used with international service providers
• Compliance with applicable data protection laws in all jurisdictions

8. Children's Privacy

• Our services are not intended for individuals under 18 years of age
• We do not knowingly collect personal information from minors
• Parents/guardians should contact us if they believe we have collected data from a minor
• We will promptly delete any data collected from minors

9. Updates to This Policy

• We may update this privacy policy from time to time
• Material changes will be communicated via email and platform notifications
• Continued use of our services constitutes acceptance of updated terms
• Previous versions available upon request

10. Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact us at: