24/7 Support & Maintenance

Comprehensive ongoing support ensuring your HR systems operate at peak performance. Our global support team provides round-the-clock assistance, proactive maintenance, and continuous optimization.

Support Highlights

24/7 Global Coverage
< 15 Min Response Time
99.9% Uptime SLA
Dedicated Support Team

Support Plans

Choose the right level of support for your organization

Basic Support

Essential support for small teams

$49
per month
Business hours support (9-5 local time)
Email and chat support
Monthly system health reports
Knowledge base access
Quarterly training webinars
Most Popular

Premium Support

Comprehensive support for growing businesses

$79
per month
24/7 support coverage
Phone, email, and chat support
Proactive system monitoring
Priority ticket handling
Monthly optimization reviews
Unlimited training sessions

Enterprise Support

White-glove support for large organizations

Custom
pricing
Dedicated support manager
24/7 priority support
Custom SLA agreements
On-site support visits
Strategic advisory sessions
Custom integrations support

Support Features

Comprehensive support services to keep your systems running smoothly

24/7 Monitoring

Continuous system monitoring with automated alerts and proactive issue resolution

Rapid Response

Industry-leading response times with escalation procedures for critical issues

Expert Team

Certified HR technology specialists with deep product knowledge and experience

Performance Analytics

Detailed performance reports and optimization recommendations for continuous improvement

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